What You'll Find in Their Catalogue
The range spans from budget-friendly machines to higher-performance models, covering desktops, laptops, and peripherals. Their site organizes inventory by condition, price point, and device type, making it straightforward to filter for what you need. Because every item is refurbished rather than brand-new, prices sit well below retail for comparable specs. The catalogue reflects their 29-year history of handling consumer and business purchases, so selection tends to rotate as inventory moves. New arrivals appear regularly, giving repeat visitors fresh options without waiting for seasonal restocks.
Standout Strength: Warranty and Hands-On Support
Almost every machine they ship includes a full year of warranty and support—not outsourced to an automated line, but backed by the same Austin team that refurbished it. The company earned an A+ rating from the Better Business Bureau and holds a 4.9-star Google average across their locations. Their appearance on the Inc 5000 list for seven consecutive years reflects sustained business growth and operational consistency. The family-run structure (22 employees) means you're not dealing with a faceless corporation; staff answer phones directly and take responsibility when issues arise. For buyers burned by sketchy refurb sellers in the past, this transparency and willingness to engage personally is genuinely reassuring.
Limitations to Keep in Mind
Refurbished inventory, by nature, carries cosmetic wear or minor blemishes that new machines don't. Shipping originates only from their Austin hub, so delivery times depend on your distance from Texas; expedited options exist but carry additional cost. For buyers outside the continental U.S. or those requiring next-business-day delivery, this setup may be restrictive. Additionally, because refurbished stock is finite and unique, popular configurations or older models can sell out without guaranteed restock dates.
Best Times to Buy
Savings typically range from 10% to 40% depending on the offer. Orders over $50 often qualify for additional percentage reductions, rewarding bulk purchases or higher-priced items.